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Find lost files when autosave fails in Microsoft Word

When writing, nothing breaks Csikszentmihalyi-style flow more quickly or completely than losing work to a BSOD or unexpected power outage. Fortunately, modern versions of Microsoft Word contain features to minimize lost work when crashes happen. When opening Word after a failure, you may have seen the Document Recovery window appear, offering to open the last autosaved version of your document.

 

Document Recovery has saved me countless hours of lost work over the years, but sometimes Word doesn't realize that a crash has occurred, or something else prevents Document Recovery from opening automatically. Thankfully, if autosave is active (and it is, unless you manually turned it off), your work is probably not lost. Here's how to retrieve it.

Step 1: Locate the Word autorecover file location

In Office 2010, click on File | Options to bring up the Word Options dialog box. (In Office 2007, click on the Office Orb, then Options.) In the left-hand column, select Save. In the Save options section, highlight the path in the Autorecover file location box and press CTRL+C to copy the path.

 

Step 2: Navigate to the autorecover file location from within Word

Open Microsoft Word, and select File | Open. Place your cursor in the File name box and press CTRL+V to paste the path to the autorecover file location. Press Enter to open the directory.

Step 3: Open the appropriate autorecovery file

In the file type dropdown list, select All Files (*.*). At this point, you should see one (or more) files with the extension .asd. These are the Word autorecovery files. If the document was new and never saved, the filename will be something like "Autorecovery save of Document1.asd." If the document was already manually saved, but you lost intervening work between saves, it will have the name of the saved document (e.g., "Autorecovery save of Rob's Grocery List.asd").

Select the appropriate .asd file and click Open. In some cases, the .asd file may not even have an intelligible filename (e.g., "~prj383.asd"). If no file in the directory has the expected file name, open each .asd file until you find the one that contains your missing work.

Voila! Your document is back, and at most you've only lost the last 10 minutes of work.

Additional Tip:

In the Save options section (from Step 2 above), reduce the duration between autosaves. You can make the duration between autosaves as small as 1 minute, but when working on long and complex documents (e.g., a dissertation or scholarly article) sometimes the autosave process itself can disrupt your flow, especially on older, slower computers. I recommend setting the Save autorecover information every value to 2 minutes. This way, when future incidents occur, the most you can possibly lose is 2 minutes of work. When crashes happen, 2 minutes of re-writing will be sub-optimal, but will hopefully fail to break your creative flow.  Csikszentmihalyi would approve.

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Reader Comments (96)

You saved 6 hours of work on a transcript I had. Thank you so much.

June 28, 2013 | Unregistered CommenterEric Guzman

I cannot say how glad I am to have found this blog. I had just completed more than two hours of edits on a document when Word fell over and the auto-recover pane did not appear. Could not face starting all over again but your advice has meant that I do not need to. Thank you so much!!!

July 1, 2013 | Unregistered CommenterClaire

Greetings from Czech Republic, you saved my girlfriend (mee too :-) ), 3 hours work.

July 7, 2013 | Unregistered CommenterAles

You sir, are a lifesaver. This page is definitely going on my favorites.

July 8, 2013 | Unregistered CommenterTiana

YOU ARE MY HERO!!!!!
THANK YOU THANK YOU THANK YOU THANK YOU!!!!!

August 21, 2013 | Unregistered CommenterCeline

THANK YOU SO SO SO SO MUCH!!!! looked at like a billion other sites and none helped!!!!
you have forever saved my life!!!

August 27, 2013 | Unregistered CommenterFuture doc

OMG. 8 hours of lost work and 8 hours of total stress found. thank you.!!!!!!!!!!!!!!!!

September 7, 2013 | Unregistered CommenterLelsie vicente

Thanks man, that was really helpful. I recovered my last version of master thesis.

September 21, 2013 | Unregistered CommenterSBD

I could hug you - thanks!!!!!

September 23, 2013 | Unregistered CommenterGE

You saved my life!

October 2, 2013 | Unregistered CommenterTerena williams

omg, this saved me a lot of time! Thanks!!!

October 22, 2013 | Unregistered CommenterMeg

Thank you so much! Saved me, and no doubt countless others, a meltdown! x

October 23, 2013 | Unregistered CommenterSara

Thanks!!! I was at the brink of giving up when I lost 56 pages of translation. I recklessly delete an autosave document. Thank youuuuuuuuuuuuuuuuuuu

November 26, 2013 | Unregistered CommenterNatasha

Praise the Lord you saved my paper and my fiance!

December 4, 2013 | Unregistered CommenterGrad Student

Thank you! This info helped me to recover a lost word document.

December 6, 2013 | Unregistered CommenterI Koh

Oh my god-- you're a life saver!! I had tried everything and could NOT find my file. That is, until I came here! I was about to loose my mind. I almost had to rewrite 1500 words in three hours--I love you and thank you so much for putting this info up. Now I can dry my tears!

December 9, 2013 | Unregistered CommenterBrittany

Thanks so much! You saved me 4 hours of work

December 15, 2013 | Unregistered CommenterDavid

sir,

Your mother, god bless her, should be proud of you, for you are a man of not insignificant blessing to the world cursed by ms word.

Seriously, I hope you look at these comments and feel good about yourself. You have saved so many people a total assraping, me included.

December 19, 2013 | Unregistered Commenterjim

Thank you! Thank you! Thank you! You saved me hours of work when Word asked if my file had been "renamed, moved, or deleted" after forcing a restart when I saved my document with a different name. You rock!!

January 8, 2014 | Unregistered CommenterAllan

Dude... You just saved me four hours of work!!!! You rock! I was seriously homicidal. I'm so glad I don't have to kill anyone. What a relief!

January 25, 2014 | Unregistered CommenterDoreen DeStefano

Thank you so much!!!! You have saved my hubby's life (and mine)!!!

February 19, 2014 | Unregistered CommenterJ9

Oh, thank you. My God, I really thought, I'll translate that 3 pages again.

February 19, 2014 | Unregistered CommenterCecile

Thank you so much!!!!!!!!!!! So incredibly happy at the moment :.D

February 20, 2014 | Unregistered Commenteranon

The last post was posted on my birthday, so ironic. But THANKSSSS!! You need an award! Legit! Words cannot explain... *collapses in relief*

February 28, 2014 | Unregistered CommenterJerry

Thank you. You seriously saved me from failing my midterms and you saved my computer from a hopeless fall from a top story window... :)

March 4, 2014 | Unregistered CommenterNiki

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